Atomic Bass© Music
HELP AND SUPPORT

DOWNLOADING MP3 FILES:
1) Left click on the name of the tune,and a window will display asking you to save this file to disk.
2) Left click on ok .
3) A window with the heading save as will open,and your computer will generally choose to save the mp3 file in the My Documents folder,but you can choose another folder in your computer.( Note: in some cases the file may load directly into your mp3 player software and save you the hassle of trying to find the mp3 file after download is completed.)
4) Left click on save,and the file will now download to your computer.There should be a picture of two folders with a white file floating from one folder to the other.
5) When the mp3 file is fully downloaded,the name of the tune with .mp3 after it will be under the file and you can now play that tune in your mp3 player,by opening your mp3 player software program. Browes for the mp3 file and left click on that file to highlight it,then left click on open. Hey presto, music.

WINDOWS MEDIA PLAYER 7
We have tested our mp3 files on the windows media player 7 which worked perfectly. If you download this media player software from www.microsoft.com/windows/windowsmedia/en/default.asp or windows updates website (so far its available free) then follow these steps to play your mp3 file.

1) After downloading the Microsoft media player 7 there will be an icon on you desktop for you to open the media player software.
2) simply double left click on the icon,(or single left click the same icon in the task bar)and when the media player is fully displayed on your screen,move your mouse arrow over the word File,then left click once.
3) The word Open will be displayed,so left click on this word once and a new window will be displayed. 4) In the bar with the words Files type of next to it, left click once on the down arrow symbol and a drop down menu will appear.
5) Scroll down and find Media files (all types) then left click on those words.
6) Now you can either type in the name of the mp3 file in the File name bar or browes for the mp3 file in the Look in bar. Either way,when you do find the mp3 file downloaded from the Atomic Bass© Music website,left click on the mp3 file's name to highlight it.
7) Now left click on the word (in the rectangle box) Open, and the media player will play the mp3 tune accompanied with graphics.

Here is a list of possible cures to some problems.

Problem: mp3 files will not play on your computer.
Answer: Ensure you have a reputable mp3 software player loaded on your computer,and check your computer's volume controls are not muted or turned down.
Play your mp3 software player demo tunes to ensure alls working ok,but if you still cannot play mp3 files then either reinstall mp3 player software or consult a computer technician from a reputable computer dealer.

Problem: Sound from mp3 player a bit too thin.
Answer: Ensure you have a reputable media player loaded on your computer,our tunes were tested using microsoft windows media player 7. Go to www.microsoft.com for more information.
Or check out
www.real.com and www.mp3.com for the latest mp3 players.
Also it would be usefull to purchase a sub woofer system for your computer,and if your budget will stretch a little more then add a sound blaster card to your computer as well.See your local computer dealer.

Problem: Mp3 file will not play smoothly
Answer: If you have an older computer,then it may have problems handling the compression of the file and so you may need to consider upgrading your computer.
If your computer is not that old then your mp3 player software may need to be checked for system conflicts or will require reinstalling. But first try downloading mp3 files from other websites to test your mp3 player software.

If you are still experiancing problems then contact us by email at: atomicbass2@ukonline.co.uk

NOTE:
Please do not send attachments as we have a security policy to delete all emails with attachments unless pre arranged to be received in advance.

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