MITEL SUPERSETS

Superset 1
This set is an analogue telephone.  Some had recall buttons.

Superset 3DN
This superset can be fitted with a Dataset 1101 cartridge, which allows the telephone to be used for voice and data communications.

Superset 4 Series

Superset 4		Superset 4DN

Superset 400 Series
MITEL's advanced microprocessor controlled digital telephones include the Superset 401+, 410, 420 and 430. Supersets 410, 420 and 430 support on hook dialling and bi-directional hands free loud speaking and incorporate a number of line selection keys with line status displays. The available facilities allow Supersets to readily accommodate key and lamp, 'plan' type arrangements and manager / secretary applications. All types, interface via a DNIC port in the SX-2000 via standard 2 wire connections.

The stand can be reversed to enable wall fixing.

SUPERSET 401+
The Superset 401+ is a single-line digital telephone. It has a Recall button, MESSAGE button, 6 speed-call buttons, Hold button, a Message indicator LED, and buttons for adjusting ringer and handset receiver volumes. It can be desk or wall-mounted and is available in dark grey or white.

SUPERSET 410
The Superset 410 is a digital multiline telephone with the following additions to the Superset 401 +.. 10 fixed function keys, 5 programmable keys that can be used as speedcall keys, feature access keys or line appearances. The Superset 410 supports voice and data communications over the same pair of wires (optional).

SUPERSET 420
In addition to Superset 410 features and facilities the Superset 420 telephone provides the following: 6 additional programmable line keys (11 incl.) and 3 softkeys that associate with the LCD displayed features.

SUPERSET 430
In addition to the features and facilities offered by the Superset 420 the Superset 430 has: A bitmap graphical LCD display and six softkeys allowing users to easily select features. The Superset 430 offers a full graphics LCD suitable for adding future software functionality.

Programmable Key Module (PKM)
Supersets 410, 420, and 430 can be equipped with additional line keys / status displays with a Programmable Key Module (PKM). A PKM has 30 line keys that can be programmed as line keys, feature keys, or Speedcall keys Programmable Key Modules are ideal for key & lamp emulation, line status displays, or perhaps where secretaries are processing calls for many managers.

Other applications include:
Busy Lamp Field
Stand-by Operator Function (Night Service)
Direct Extension Selection
Direct Trunk Selection
ACD Supervisor

A PKM is directly connected to a Superset and operates via the same two wires using 2B+D signalling protocols. An AC power adapter is required.

The 400 series of Supersets has been superseded by the 4000 series.

Click here for more information on the Superset 400 range (PDF)

Superset 4000 Series

Click here for information on 4000 set interface modules

The latest Superset which supersedes all the above models.

The Superset 4000 series digital business telephones comprise of a range of four telephones that boast sophisticated capabilities developed in consultation with Mitel users. Feature- rich and user-friendly, the Superset 4000 Series builds on the guiding design principle behind all Mitel telephones, if the technology is easy to use, people will use it. This range of telephones is connected to the SX-2000 and 3300 ICP via DNIC cards installed within Peripheral Cabinets.

Each Superset has a tilting stand to provide several angled positions, wall mounting. All telephones in the range have visual message waiting indicator "bars", visible from both front and rear. Keys are provided for Speedcalls and single button access to the wide range of system features.

'Up' and a 'Down' keys are provided for controlling handset volume, speaker volume, ringer volume, ringer pitch, and display contrast.

Colours – Charcoal, Dove (light) Grey, Superset 4025 and Superset 4150 are also available in Teal, Burgundy and Ink Blue

A headset socket is provided with all Superset 4000 series with the exception of the Superset 4001. When an approved headset is used, amplification is not required.

SUPERSET 4001
Basic Single-line Telephone
The Superset 4001 is a basic single line digital telephone with 7 Speedcall buttons, a hold/retrieve key, message waiting/ ringing indicator, volume/tone control key, and messaging key.

This basic set is an economical solution ideal for both public and multi-user areas such as hotel guest rooms, manufacturing facilities and reception areas, and wherever there is a requirement for high quality secure speech.

SUPERSET 4015
Multi-line Display Telephone
The Superset 4015 is a multi-line telephone supporting on-hook dialling, and a 20 character alpha numeric display screen - providing caller identification, number dialled, call status and messaging.

Advisory messages and call forwarding can be readily activated, and a language selected. This set is also suitable for use with call centre applications, and in multiple line arrangements for telesales or information lines.

SUPERSET 4025
Multi-line Enhanced Display Telephone
The Superset 4025 is a multi-line telephone with a 2 x 20 character alphanumeric screen and 3 softkeys allowing easy access to features such as 'dial by name'. 14 Personal Keys can be programmed for speed dialling or feature activation. In addition to Superset 4015 features, this telephone supports full hands free operation.

The Superset 4025 is an ideal choice for professional, management and call centre staff. An upgrade connector is provided for future enhancements, as they become available.

Click here for more information on the SS4025 (PDF)

SUPERSET 4125
Multi-line Enhanced Display Telephone with TAPI
The Superset 4125 has all the functionality of the Superset 4025, plus an RS-232 interface that is used to connect the telephone to a Personal Computer.

The Superset 4125, combined with the Mitel Superset TAPI software passes call processing information, such as caller ID, or call log information, from the SX-2000 telephone system to the PC. It also allows access to electronic database information and features that are dependent on the TAPI-compliant applications that a user may have on the PC.

Click here for more information on the SS4125 (PDF)

SUPERSET 4150
Multi-line Executive Display Telephone
The Superset 4150 is a multi-line telephone with a 40 character, touch sensitive screen with 6 soft function areas. Users are menu guided through the various functions by interactive graphic displays with available options when appropriate. 14 Personal Keys can be used for speed dialling and quick access to features such as 'dial by name', conference call/transfer, etc.

This telephone supports full hands free operation. An upgrade connector is provided for future enhancements, as they become available. The Superset TAPI kit is available for this telephone.

Click here for more information on the SS4150 (PDF)

SUPERSET 6 & 6DN
The Superset 6DN (pictured to the right) is available as a supplementary console to Superset screen based consoles on the SX2000 range, perhaps used during weekends or night service by auxiliary staff. In addition to providing the same call handling features of screen based Superset 6DN also allows the system access to maintenance commands of the SX 2000.

The Superset 6 was available for the SX50 and only had a two line LCD display.

Superset 6DN Console Components
There are two identical sockets jacks on the left side of the console. One is the ordinary jack for the handset or headset which is normally used and the other is the handset/headset jack used by the person training and/or monitoring new operators.

The only connection between the console and the SX2000 is a standard telephone cable which is connected to a Digital Network Interface Card (DNIC) via a Line Jack Unit. The console can be located up to 1 Km from the SX2000. Being line powered, no mains connection is required.

A printer socket (RS232) is mounted at the rear of the console. This socket can be used to interface to the MITEL recommended printer.

Superset 6DN is also known in North America as the SuperConsole 1000.

SUPERSET 7

Screen based console. Superseded by the Superset 700.

SUPERSET 700
The Superset 700 screen based console is an advanced dual-purpose workstation that serves as an Operators Console and also an administration terminal for reprogramming system data.

The Superset 700 console has been designed with the user in mind, aesthetic design, clarity of displays, and the careful layout of soft and dedicated keys that make operation fast and simple.

The Superset 700 console has been ergonomically designed to offer an adjustable screen position, with detached keyboard to ensure maximum operator comfort.

The keyboard is divided into functional areas, so there is a group of Call Processing keys, a group of Cursor Control keys etc. Only a few keys are used for each activity, which means that a new user can very quickly become proficient. For instance, an operator will only use the Call Processing keys and the self-explanatory Soft keys. Your existing operators will be surprised how quickly they become familiar with Superset console. A printer socket (RS232) is mounted at the rear of the console which can be used to interface to a MITEL recommended printer.

The detached low profile keyboard employs 120 full-size full-travel keys for user interaction with the SX2000 system. The keys are organised into seven functional groups, as shown:
Standard typewriter layout used for text and command input.
Editor-function keys provide text editing functions, such as delete, insert and search.
Call processing keys and dial pad permit easy access to call-handling and processing features such as hold, release and answer.

SUPERSET 7000
PC based console.  A special interface card fits into a PC and this card is connected to a Console port on the SX2000.

A handset and software are also supplied.

Superconsole 1000

SUPERCONSOLE 2000
The SuperConsole 2000 comprises:

Call-handling keyboard with mains power supply.
SC 2000 application software.
Handset on a cradle.
PC.
Keyboard (connected to the SX-2000 via a standard DNI port and to the PC via a USB port).
 

Click here for more information on Mitel Consoles (PDF)

For more up to date information - Click here for Mitel Web Site
 

Last revised: July 29, 2006

FM