
Goods will be readily replaced or the cost refunded (but not the postage charge) in the unlikely event that they are found to be unsatisfactory or not to your liking.
Defective goods should, of course, be returned to us, and in this case we would refund the cost of goods and postage.
There is no VAT or sales tax to pay; our turnover is too small for registration. We charge for the actual postage and packing, and insurance, if required.
Note: We are a very small specialist business and may on occasion run out of stock. There would then be a delay of about 6 weeks while we complete a new batch of material. We would, of course advise any potential customers of this eventuality. For charges for delivery and shipping we would request that if interested you contact us directly by ‘phone or fax, letter or email for details.
See our FAQs page for examples of postage costs and more details of payment methods.
However, please contact us
by e-mail for the exact cost of your requirements plus postage.