For full interview, published in the Guardian, click 'The e-minister and the e-interview'. See also 'New e-minister is no technophobe'.
Guardian: What do you think needs to be done to address the issue of digital divide in this country?
Douglas Alexander MP: Tackling social inclusion is central to the government's agenda and so work to close the digital divide will be critical.
I've been impressed by the work of a local learning centre in my own constituency, but for those living in disadvantaged areas, social exclusion can range across unemployment, basic skills, poor housing, and high crime rates. The government has established UK online centres which provide internet access within communities. There will be 6000 such centres by the end of 2002 in local venues - community centres, libraries - accessible by the whole community.
Improving access to the internet can help tackle social exclusion - by opening up access to information and jobs, but also by raising confidence and skill levels.
So we need to provide access, but we also need to ensure people have the skills and confidence to use the new technologies to realise their potential.
4 Jun 2002