We make every effort and take great care to ensure that our bands reach you in as perfect a condition as when we first assembled them. In the unlikely event that one of our bands does not, please contact This Ghastly Menace saying which act you saw; where and when you saw them; and what aspect offended you. This Ghastly Menace will be pleased to give immediate and full satisfaction in a biblical sense. However, this will affect your statutory rights under the caveat emptor section of the Public Entertainments and Gaming Act 2004.