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Booking and Payment
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Security Deposit
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Management Company
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| The person who signs the booking form is responsible for all payments in respect of the booking.
Reservations will be confirmed upon payment of a deposit of £150/$270 per week. This amount should be sent
within 5 days of the initial telephone booking or your option will be automatically released. The balance is payable
no later than 8 weeks prior to the commencement of rental. Should payment not arrive by this time, We reserve the
right to cancel the booking and you may be liable to pay cancellation charges as set out on the cancellation chart.
Full payment, including rental charges, security deposit and any supplementary facilities, is required for bookings
made within 8 weeks of rental commencement. |
A credit card imprint will be required for the security deposit. The security deposit may be
retained to cover excess cleaning costs, replacement or repairs to the property for damages made during your stay.
It may also be used should the key to the property not be left in the key safe at the property
or with our management company.
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Our management company ensures that the property is well cared for in our absence. They are also
on hand should you require any assistance during your stay at the house. Their name and telephone number will be
sent to you prior to your holiday and should you experience any problems.
It is our first priority to make your vacation an enjoyable one. |
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Constructions
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Amendments
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Complaints
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Florida is an expanding state with Developments continuously active. Florida Pines phase is fully
developed and there are no constructions near or around our property. We can not guarantee repair work that may
occur outside our control on the community.
We can guarantee that our property is fully complete and no constructions exist within our boundary. |
If after you have confirmed your booking you decide to alter your arrival and/or departure dates,
we will do my utmost to make the requested change provided we are informed at least 10 weeks prior to rental commencement.
Some alterations may incur an administration fee of $45 per booking and if made within 10 weeks of rental. A request
for a change in property will not be classified as an amendment and will be treated as a cancellation and charges
made accordingly. |
We sincerely hope you don't have any !........... but in the unlikely event that you wish to register
a complaint during your holiday, contact the property management company immediately and follow this up with a
letter. Give a copy to them and send me a copy on your return. Unfortunately I am not always able to control the
components of your rented accommodation and it possible that an advertised facility may be withdrawn or changed
due to circumstances beyond my control and for which I cannot accept liability. |
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Cancellations or Changes by Ourselves
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Passports and Visas
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Force Majeure
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| Whenever possible, any change should be advised to us without delay. Should circumstances beyond
our control require the booking to be canceled by us, we will where possible, offer you an alternative property.
Should this prove to be unacceptable, write to us straight away. Once your instructions have been received in writing,
a full refund of all moneys paid for the rental will be made. |
British citizens traveling on the visa waiver scheme and staying for less than 90 days, should hold
a full British passport which is valid for at least 90 days following their entry to the U.S.
All other nationalities should contact the U.S. Embassy for further information. For yours and their own safety,
children must at all times be supervised by parents when using pool facilities. Please note that under no circumstances
will any animals be allowed into the home.
UK travellers are required to pre-register |
Neither I, nor my management company, can be liable for any loss, damage or injury arising in connection
with your stay in the rental home caused by matters outside of any reasonable control, including acts of God (e.g.
storms, hurricane etc.), war, civil disturbances, strikes or other industrial action, acts of government, or any
event beyond our control. Guests must ensure adequate insurance for any such incidence. |
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Entertainment and Games Equipment
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Acceptance
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ESTA
Electronic System Travel Authorisation
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| We have provided entertainment facilities free of charge for the enjoyment of our guest. We expect
all guest to observe safety at all times and take care not to damage any equipment supplied. Guest should ensure
suitability of games and equipment for their children. Guest should not attempt to move any games equipment. The
large games equipment such as the pool table have been professionally installed and Leveled \ set-up for accurate
gaming.. Do not attempt to park car into the garage. Damages to the games equipment due to accidents and misuse
will incur charges from the security payment. |
Guest agree with the terms and condition when confirming the booking for the Villa and making payment. |
Effective from January 12th 2009 All travellers to The USA under the visa free American Visa Waiver Programme (VWP)
are required to obtain a USA ESTA travel approval authorisation prior to travelling to the USA. Accompanied and
unaccompanied children, regardless of age will be required to obtain an American ESTA approval before travelling
to the United States.
https://esta.cbp.dhs.gov |
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Cancellations or Changes by Yourselves
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A CANCELLATION BY YOUR PARTY MUST BE MADE IN WRITING BY THE
PERSON WHO SIGNED THE BOOKING FORM. IN THE EVENT OF A CANCELLATION, THE FOLLOWING CHARGES WILL BE APPLIED / FORFEITED |
| Within 14 days of arrival date |
100 % - Of total payment or Deposit (which ever is greater) |
| 15 – 28 DAYS |
75%- Of total payment or Deposit (which ever is greater) |
| 29 – 42 DAYS |
50%- Of total payment or Deposit (which ever is greater) |
| 43 - 56 DAYS |
25%- Of total payment or Deposit (which ever is greater) |
| 57 and over |
Deposit |