On Lufthansa |
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 LUFTHANSA get a real special mention this month! Thank you Lufthansa,
you have exceeded my worst expectations. You have the MOST ridiculous,
ludicrous, and down right anti-social practice I have EVER encountered in all
the 20 years I have been flying on business. It really deserves a special page
of its own!For those of you familiar with "On Air Travel" my feelings on this subject are already well known and you will be eagerly wondering what an airline can do to win such special attention. Before I go into detail, one proviso – I do not tar all German run airlines – just LUFTHANSA! Remember the game plan? Take off, kick back, and try to get some sleep? Remember how reasonable that sounds? Also remember I said I have never been roughly handled? UNTIL NOW! So here it is. This was on flight 751 (you know me – I do not protect the guilty) from Manila to Frankfurt February 25, 2000 (let's really be specific) sleep came, thankfully. So did the stewardess – 2 hours into the flight at 02:00 (Honk Kong time). A great deal of arm shaking and I hear to my astonishment, "You have to raise your seat back now for meals to be served!" I HAVE TO RAISE MY SEAT SO YOU CAN SERVE ME A MEAL I DON'T WANT AND WON'T EAT? YOU FUCKING WAKE ME UP TO TELL ME THAT? Worse follows – They then proceed to make ALL the passengers raise their seat backs. The WHOLE FUCKING COMPARTMENT was systematically awoken and made to sit upright! Does this remind you of something the Germans are still trying to live down? Something about obeying orders? Is this reasonable behavior towards your PAYING customers on a 13-hour flight? I THINK NOT! – LUFTHANSA, TAKE A BOW. Baggage LUFTHANSA has done it again! Is there no limit to them? I received a letter from them this morning with two credit card style baggage labels enclosed. The letter ran: "Now your bags have Frequent Traveller status once again. For we are happy to present you with your personal baggage tags, as requested, for special treatment of your luggage also in the future." WHAT? I had to read this twice because I could not believe it first time. DO they really believe their customers are morons that could believe this very obvious piece of marketing. Since when do baggage handlers give a shit what status your bags have. I know items marked FRAGILE get special attention but not of the beneficial kind. No, Lufthansa, I will not carry your adverts on my luggage! On the other hand I am perfectly willing to negotiate a fee for doing it. |
Copyright(c) 2001 Rogue Art. All rights reserved.