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Title: "Ezesurf ISP denies it's gone titsup.com"
Posted by Tim Richardson on 24/08/2000 at 14:38
Dundee-based ISP Ezesurf has stopped its service but denied it has gone bust leaving thousands of Net users out of pocket and unable to get online.
The service - which offers flat-fee unmetered Net access for £75 a year - crashed yesterday fuelling rumours that the service was in trouble.
One worried customer told The Register: "Ezesurfers wait with bated breath to see if they [Ezesurf] have gone the way of the other 'pulled the plug' 0800 ISPs - particularly idiots like me who paid them £100 for 128Kbps ISDN only a few days ago."
Jenny Morgan, Customer Services Manager at Ezesurf, tried to ease people's concerns and told The Register that the ISP had been hit by technical problems.
Asked whether the ISP had ceased trading, she said: "No comment."
A statement would be released in the next 48 hours which would "allay people's fears", she said.
She also refused to comment on allegations made by an inside source which claimed that Energis - Ezesurf's Web hosting and connectivity supplier - had pulled the plug on the ISP for the non payment of a bill.
Officials at Energis also denied the allegations.
Title: "Confirmed: Ezesurf goes titsup.com"
Posted by Tim Richardson on 30/08/2000 at 10:19
Dundee-based ISP, Ezesurf, has gone bust after being landed with a bill for £1.7 million (£2.08 million including VAT) from Net outfit, Energis Squared.
The invoice covered charges for providing freecall Net access between February and July 2000.
In a 2,300 word weepy published on the Ezesurf site, MD Matt Bryson blames everyone but himself for the collapse of the company.
He:
* accuses staff of being lazy, good-for-nothing so-and-sos who defrauded the company
* blames Energis Squared (formerly Planet Online) for billing a "major amount"
* whines about AltaVista getting lots of publicity for its unmetered Net access service
* reckons a bit of pyramid selling will get him and his ISP out of this scrape
The letter, headed "'EZESURF' - The UK’s longest running freecall Internet provider - Sorry But We Are Now Closed" is a tear-jerking monolgue and well worth a read.
Last week Reg reported that Ezesurf was in trouble, although this was denied by both Energis and the Scottish ISP.
Update
You could have clicked here for a cracking read but sadly the whole site has been taken down. But you're in luck - we've saved the letter. Just remember to have a tissue handy, alright.
Oh, Aad if you want to know what ex-Ezesurf employees think of their former company check out this natty little site. BTW, this comments section is particularly enlightening.